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Measuring perceived service quality at UAE commercial banks

Jabnoun, Naceur; Al-Tamimi, Hussein A.Hassan - In: International journal of quality & reliability management 20 (2003) 4, pp. 458-472

Persistent link: https://www.econbiz.de/10006370910

A proposed model for sustainable business excellence

Jabnoun, Naceur - In: Management Decision 58 (2019) 2, pp. 221-238

Purpose: The purpose of this paper is to develop an excellence model that combines noble ends and noble means to achieve sustainable business excellence (SBE). Design/methodology/approach: The general framework of existing excellence models is used to develop the new model. Relevant literature...

Persistent link: https://www.econbiz.de/10012187804

Barriers to service quality in Islamic banks in Qatar

Chaker, Mohammed N.; Jabnoun, Naceur - In: International journal of commerce and management 20 (2010) 4, pp. 296-307

Persistent link: https://www.econbiz.de/10008798809

A four quadrant strategy for improving government performance in Ras Al Khaimah

Jabnoun, Naceur; Khalifah, Mohamed - In: International journal of quality & reliability management 32 (2015) 8, pp. 786-798

Persistent link: https://www.econbiz.de/10011457432

Service quality & bank performance : a comparison of the UAE national and foreign banks

Tamimi, Hussain A. Hassan al-; Jabnoun, Naceur - In: Finance India : the quarterly journal of Indian … 20 (2006) 1, pp. 181-197

Persistent link: https://www.econbiz.de/10003363029

APEC: evidence and implications for policy

Anwar, Syed Aziz; Jabnoun, Naceur - In: Foreign trade review : quarterly journal of Indian … 35 (2001) 4, pp. 17-29

Persistent link: https://www.econbiz.de/10001611119

The Development of a Contingency Model Relating National Culture to Total Quality Management

Anwar, Syed Aziz; Jabnoun, Naceur - In: International journal of management 23 (2006) 2, pp. 271-280

Persistent link: https://www.econbiz.de/10007272830

Environmental Uncertainty, Strategic Orientation, and Quality Management: A Contingency Model

Jabnoun, Naceur; Khalifab, Azaddin; Yusuf, Attahir - In: Quality management journal : QMJ 10 (2003) 4, pp. 17-31

Persistent link: https://www.econbiz.de/10005931548

Control processes for total quality management and quality assurance

Jabnoun, Naceur - In: Work study : work analysis, incentives, O & M, process … 51 (2002) 4-5, pp. 182-190

Persistent link: https://www.econbiz.de/10006615994

Control processes for total quality management and quality assurance

Jabnoun, Naceur - In: Work study : work analysis, incentives, O & M, process … 51 (2002) 4, pp. 182-190

Persistent link: https://www.econbiz.de/10006616209