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Smaller enterprises’ experiences with ISO 9000
Brown, Alan; van der Wiele, Ton; Loughton, Kate - In: International Journal of Quality & Reliability Management 15 (1998) 3, pp. 273-285
Discusses the experience of small and medium sized enterprises (SMEs) with ISO 9000 series certification, based on the results of a Western Australian questionnaire survey. It explores issues ranging from why certification was sought, the benefits derived and disappointments. Also examines the...
Persistent link: https://www.econbiz.de/10014801176
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An international comparison of the perceptions about the revised ISO 9000 quality system standards
Wiele, Ton van der; Iwaarden, Jos van; Brown, Alan; … - In: Total quality management & business excellence : an … 20 (2009) 3/4, pp. 393-408
Persistent link: https://www.econbiz.de/10003862522
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Managing conflicting fads : the relation between downsizing and quality management
Wiele, Ton van der; Brown, Alan - 1998
Persistent link: https://www.econbiz.de/10000995353
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How to use ISO 9000 as a tool for organisational change?
Wiele, Ton van der; Brown, Alan - 1998
Persistent link: https://www.econbiz.de/10000995356
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Self-assessment against an excellence model in SMEs
Sturkenboom, Jorn; Wiele, Ton van der; Brown, Alan - 1999
Persistent link: https://www.econbiz.de/10001422138
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Continuously struggling with TOM
Wiele, Ton van der; Brown, Alan - 1999
Persistent link: https://www.econbiz.de/10001422139
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ARTICLES - Improvement in Organizational Performance and Self-Assessment Practices by Selected American Firms
Wiele, Ton Van der; Brown, Alan; Millen, Robert; … - In: Quality management journal : QMJ 7 (2000) 4, pp. 8-22
Persistent link: https://www.econbiz.de/10005955240
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Venturing Down the TQM Path for SMEs
Wiele, Ton van der; Brown, Alan - In: International small business journal 16 (1998) 2, pp. 50-68
Persistent link: https://www.econbiz.de/10006308324
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Self-assessment practices in Europe and Australia
Wiele, Ton van der; Brown, Alan - In: International journal of quality & reliability management 16 (1999) 3, pp. 238-251
Persistent link: https://www.econbiz.de/10006390441
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A Typology of Approaches to ISO Certification and TQM
Brown, Alan; Wiele, Ton van der - In: Australian journal of management 21 (1996) 1, pp. 57-76
Persistent link: https://www.econbiz.de/10007002234