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Hepworth, Michael
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CMA magazine : for better management decisions
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Quality and productivity - The power of negative thinking
Hepworth, Michael
- In:
CMA magazine : for better management decisions
72
(
1998
)
1
,
pp. 34
Persistent link: https://www.econbiz.de/10006394039
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Quality and productivity - How to stem revenue loss resulting from customer dissatisfaction
Hepworth, Michael
- In:
CMA magazine : for better management decisions
71
(
1997
)
8
,
pp. 31-32
Persistent link: https://www.econbiz.de/10006394902
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