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An inquiry into the strategic-operational role of performance management in local government
McAdam, Rodney; Walker, Tim; Hazlett, Shirley-Ann - In: International journal of public sector management : IJPSM 24 (2011) 4, pp. 303-324
Persistent link: https://www.econbiz.de/10009247560
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The role of performance measurement models in multi level alignment : an exploratory case analysis in the utilities sector
McAdam, Rodney; Hazlett, Shirley-Ann; Galbraith, Brendan - In: International journal of operations & production … 34 (2014) 9, pp. 1153-1183
Persistent link: https://www.econbiz.de/10010412065
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Evaluating e-government in Malaysia : an Importance-Performance grid Analysis (IPA) of citizens and service providers
Wong, Meng Seng; Philip, George D. E.; Fearon, Colm - In: International journal of electronic business 7 (2009) 2, pp. 105-129
Persistent link: https://www.econbiz.de/10003857547