The increase in business competitiveness forces companies to adopt new technologies to redesign business processes, improve products, and support organizational changes necessary for better performance. The literature on Competitive Intelligence (CI) touts its importance in providing corporate...

Purpose: This study aims to test the moderating impact of competition intensity on the relationships between the new product development (NPD) success factors and company success in NPD. Design/methodology/approach: A mailed questionnaire collected information from 311 manufacturing companies...

MIS projects are selected by different organizational units--top managements, steering committees, user departments, and MIS departments. By examining the projects reviewed by each of these units, this study found evidence to suggest the presence of 'organizational biasing'. That is, each...

A questionnaire to measure top management's satisfaction with their MIS department has been developed and validated. The instrument was developed through the participation of 54 business managers and 41 MIS managers. The questionnaire has 19 items and has been tested for its reliability and...

This paper reports the results obtained from a field study of 173 US companies which have implemented personal computing in the past five years. The study establishes the relationship between (i) the support services provided by the MIS department and its control over the PC acquisition process...