A kaizen system was designed and installed in a large manufacturing organization as a part of a TQM exercise. Detailed studies were carried out by collecting extensive data over a period of 23 months, and by using statistical methods to understand the dynamics in the kaizen process. The kaizen...

A robust kaizen system, suitable for initiating TQM, was developed and implemented in a large company in India, named Godrej, for over two years. Statistical analysis of accumulated data was done to identify predictor variables and determine their optimal levels. While doing this, a unique...