The paper reports a study of the impact on user satisfaction and forecast accuracy of user involvement in the design of a forecasting decision support system (FDSS). Two versions of an FDSS were tested via a laboratory study. Version 1, allowed the user control over all aspects of the system...

The past 25 years has seen phenomenal growth of interest in judgemental approaches to forecasting and a significant change of attitude on the part of researchers to the role of judgement. While previously judgement was thought to be the enemy of accuracy, today judgement is recognised as an...