Process modelling is gaining increasing acceptance by software engineers as a useful discipline to facilitate both process understanding and improvement activities. This position paper builds upon previous work reported at the 1997 ICSE workshop on process models and empirical studies of...

Over the years, there has been much interest in modelling processes. Processes include those associated with the development of software and those business processes that make use of software systems. Recent research in Systems Engineering for Business Process Change highlights the importance of...

The upstream activities of software development projects are often viewed as both the most important, the least understood, and hence the most problematic. This is particularly noticeable in terms of satisfying customer requirements. Business process modelling is one solution that is being...