This paper describes a method for process modelling which is designed to provide guidance to the business process modeller. The method has evolved from our experience of attempting to apply software process modelling approaches to business processes. A major influence on the method has been our...

The use of formal models such as Role Activity Diagrams (RADs) for analysing a process often hide what really happens during that process. In this paper, we build on previous research on informal aspects of the prototyping process and look at the key concerns that prototypers had during the...