Patient Journey Modeling, a relatively recent innovation in healthcare quality improvement, models the patient's movement through a Health Care Organisation (HCO) by viewing it from a patient centric perspective. A Systems Development Life Cycle (SDLC) provides a standard project management...

It is well recognised that adoption of information communication and technology (ICT) in healthcare can transform healthcare services. Numerous countries are seeking to establish national e-health development and implementation. To collect, store and process individual health information in an...