There is little research on HRM practices in knowledge-intensive firms (KIFs), especially in comparison to that conducted in traditional production environments. Whether such HRM practices are appropriate for KIFs, particularly ones that differentiate themselves on their ability to innovate, is...

An undeniable shift in focus from traditional production companies to Knowledge-Intensive Firms (KIFs) poses challenges for academics and practioners alike. In particular, effective management of an organization's human resources has become a critical issue for ensuring sustained innovation...

Small and Medium Enterprises (SMEs) have played an important role both in developed and developing economies. The research on internationalisation has mainly focused on large companies, especially Multinational Companies (MNCs) and only limited studies have been conducted in internationalisation...

This paper notes and explains the increasing use of service level agreements (SLAs), stresses their importance to insourcing and outsourcing relationships, proposes a taxonomy of service attributes, and recommends a hierarchical methodology for constructing SLAs. Evidence from interviews and...

This study explored how the adaptation of export marketing strategy manifests in Zimbabwean export companies. It identified key variables that contributed most to the discrimination between firms with high levels of adaptation of export marketing strategy against ones with low levels of...

This study examines correlations among individual components of Wang?s organizational commitment model and the moderating effect of each component on knowledge sharing practices. Wang?s model has a high level of validity for studies in the Chinese context. Knowledge sharing is a significant...