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~subject:"Australien"
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Australien
Service quality
27
Dienstleistungsqualität
26
Consumer behaviour
21
Innovation
21
Konsumentenverhalten
21
Relationship marketing
20
Beziehungsmarketing
19
Customer satisfaction
15
Kundenzufriedenheit
15
Dienstleistungssektor
13
Service industry
13
Entrepreneurship
10
Betriebliche Wertschöpfung
9
Innovation management
9
Innovationsmanagement
9
Value creation
9
Beschwerdemanagement
8
Complaint management
8
Dienstleistung
8
KMU
8
Learning organization
8
Lernende Organisation
8
SME
8
Australia
7
Competitive advantage
7
Customer service
7
Dynamic capabilities
7
Entrepreneurship approach
7
Health care
7
Kundenservice
7
Services
7
Competitive strategy
6
Customer experience
6
Dynamische Kompetenzen
6
Emotion
6
Gesundheitsversorgung
6
Globalisierung
6
Globalization
6
International market entry
6
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English
7
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McColl-Kennedy, Janet R.
4
Weerawardena, Jay
4
Soutar, Geoffrey N.
2
Brodie, Roderick J.
1
Butcher, Ken
1
Liesch, Peter Wayne
1
Middleteon, Stuart
1
O'Cass, Aron
1
Salunke, Sandeep
1
Sparks, Beverley
1
Steen, Matthew
1
Sullivan Mort, Gillian
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Sweeney, Jillian C.
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Australian Business Foundation
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Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
1
Future directions
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
International journal of hospitality management
1
Journal of business research : JBR
1
Journal of service management
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ECONIS (ZBW)
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1
Competing through service innovation : the role of bricolage and entrepreneurship in project-oriented firms
Salunke, Sandeep
;
Weerawardena, Jay
;
McColl-Kennedy, …
- In:
Journal of business research : JBR
66
(
2013
)
8
,
pp. 1085-1097
Persistent link: https://www.econbiz.de/10009756189
Saved in:
2
The effects of perceived industry competitive intensity and marketing-related capabilities : drivers of superior brand performance
O'Cass, Aron
;
Weerawardena, Jay
- In:
Industrial marketing management : the international …
39
(
2010
)
4
,
pp. 571-581
Persistent link: https://www.econbiz.de/10003983988
Saved in:
3
Networking capability and international entrepreneurship : how networks function in Australian born global fimrs
Sullivan Mort, Gillian
;
Weerawardena, Jay
-
2009
Persistent link: https://www.econbiz.de/10003834674
Saved in:
4
Born to be global : a closer look at the international venturing of Australian born global firms
Liesch, Peter Wayne
(
contributor
); …
-
2007
Persistent link: https://www.econbiz.de/10003673612
Saved in:
5
Predictors of customer service training in hospitality firms
Butcher, Ken
;
Sparks, Beverley
;
McColl-Kennedy, Janet R.
- In:
International journal of hospitality management
28
(
2009
)
3
,
pp. 389-396
Persistent link: https://www.econbiz.de/10003855819
Saved in:
6
The marketing practices-performance relationship in professional service firms
Sweeney, Jillian C.
;
Soutar, Geoffrey N.
; …
- In:
Journal of service management
22
(
2011
)
3
,
pp. 292-316
Persistent link: https://www.econbiz.de/10009239541
Saved in:
7
Research performance of Australian and New Zealand marketing academics : achieving rigor and relevance: editorial
Brodie, Roderick J.
;
Soutar, Geoffrey N.
; …
- In:
Australasian marketing journal : AMJ ; official journal …
30
(
2022
)
4
,
pp. 273-277
Persistent link: https://www.econbiz.de/10013435314
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