Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Customer efficiency: Concept a...
Similar by person
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
USA
6
United States
6
Consumer behaviour
5
Konsumentenverhalten
5
Data envelopment analysis
3
Data-Envelopment-Analyse
3
Electronic Banking
3
Electronic banking
3
Theorie
3
Theory
3
Beziehungsmarketing
2
China
2
Distribution channel
2
Efficiency
2
Effizienz
2
Financial services
2
Finanzdienstleistung
2
Information technology
2
Informationstechnik
2
Relationship marketing
2
Selbstbedienung
2
Self-service
2
Vertriebsweg
2
customer efficiency
2
1994-1995
1
Artificial intelligence
1
Automation
1
Automatisierung
1
Bank
1
Behavioral economics
1
Behaviour
1
Beschäftigungseffekt
1
Bewertung
1
Bildungsertrag
1
Bootstrap approach
1
Bootstrap-Verfahren
1
Business ethics
1
Business process management
1
CO2 emission
1
Capital income
1
more ...
less ...
Online availability
All
Undetermined
10
Free
5
Type of publication
All
Article
25
Book / Working Paper
10
Type of publication (narrower categories)
All
Article in journal
10
Aufsatz in Zeitschrift
10
Arbeitspapier
5
Graue Literatur
5
Non-commercial literature
5
Working Paper
5
Language
All
English
23
Undetermined
12
Author
All
Xue, Mei
35
Harker, Patrick T.
14
Hitt, Lorin M.
10
Pinedo, Michael
7
Chen, Fangruo
5
Chen, Pei-yu
5
Roth, Aleda
5
Field, Joy M.
4
Heim, Gregory R.
3
Xu, Yuqian
2
Bansal, Ajay
1
Brutu, Madalina
1
Cao, Xing
1
Feng, Xu
1
Gu, Bin
1
Li, Xiao
1
Liao, Zhenyu
1
Lin, Congcong
1
Liqing, Xu
1
Mihai, Daniela
1
Mohammad, Mady A. A.
1
Muhammad, Taseer
1
Popescu, Luigi
1
Shabbir, Malik Shahzad
1
Shen, Dehua
1
Sherbourne, Robin
1
Sinisi, Crenguta Ileana
1
Weiner, Scott M.
1
Yang, Na
1
Zhang, Wei
1
Zhang, Yongjie
1
more ...
less ...
Institution
All
Financial Institutions Center, Wharton School of Business
4
The Wharton Financial Institutions Center
2
Published in...
All
Production and operations management : an international journal of the Production and Operations Management Society
8
Center for Financial Institutions Working Papers
4
Management science : journal of the Institute for Operations Research and the Management Sciences
3
Financial Institutions Center
2
MSI reports : working paper series
2
Management Science
2
Manufacturing & service operations management : M & SOM
2
Operations management research : OMR ; advancing practice through theory
2
Working papers / Financial Institutions Center
2
Economic modelling
1
International journal of electronic business
1
Journal of business ethics : JBE
1
Journal of management information systems : JMIS
1
Manufacturing & Service Operations Management
1
Studies in nonlinear dynamics and econometrics : SNDE ; quarterly publ. electronically on the internet
1
The Development Economics Research Programme / Suntory Toyota International Centre for Economics and Related Disciplines, London School of Economics : CP / Suntory Toyota International Centre for Economics and Related Disciplines, London School of Economics
1
The development economics research programme / CP
1
more ...
less ...
Source
All
ECONIS (ZBW)
16
OLC EcoSci
12
RePEc
7
Showing
1
-
10
of
35
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Industrial development and reform in Changzhou City : a case study
Liqing, Xu
;
Sherbourne, Robin
;
Xue, Mei
-
1992
Persistent link: https://www.econbiz.de/10000834223
Saved in:
2
The determinants and outcomes of internet banking adoption
Hitt, Lorin M.
;
Xue, Mei
;
Chen, Pei-yu
- In:
MSI reports : working paper series
(
2007
)
4
,
pp. 99-122
Persistent link: https://www.econbiz.de/10003641130
Saved in:
3
Service coproduction with information stickiness and incomplete contracts: implications for consulting services design
Xue, Mei
;
Field, Joy M.
- In:
Production and operations management : an international …
17
(
2008
)
3
,
pp. 357-372
Persistent link: https://www.econbiz.de/10003737964
Saved in:
4
Determinants and outcomes of Internet banking adoption
Xue, Mei
;
Hitt, Lorin M.
;
Chen, Pei-yu
- In:
Management science : journal of the Institute for …
57
(
2011
)
2
,
pp. 291-307
Persistent link: https://www.econbiz.de/10008901442
Saved in:
5
Customer efficiency, channel usage, and firm performance in retail banking
Xue, Mei
;
Hitt, Lorin M.
;
Harker, Patrick T.
- In:
Manufacturing & service operations management : M & SOM
9
(
2007
)
4
,
pp. 535-558
Persistent link: https://www.econbiz.de/10003578707
Saved in:
6
Learning by customers as co-producers in financial services : an empirical study of the effects of learning channels and customer characteristics
Field, Joy M.
;
Xue, Mei
;
Hitt, Lorin M.
- In:
Operations management research : OMR ; advancing …
5
(
2012
)
1/2
,
pp. 43-56
Persistent link: https://www.econbiz.de/10009571276
Saved in:
7
Extensions of modified DEA
Xue, Mei
;
Harker, Patrick T.
-
1999
Persistent link: https://www.econbiz.de/10001426225
Saved in:
8
Overcoming the inherent dependency of DEA efficiency scores : a bootstrap approach
Xue, Mei
;
Harker, Patrick T.
-
1999
Persistent link: https://www.econbiz.de/10001427794
Saved in:
9
Service co-production, customer efficiency and market competition
Xue, Mei
(
contributor
);
Harker, Patrick T.
(
contributor
); …
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001754476
Saved in:
10
Incorporating the dual customer roles in e-service design
Xue, Mei
(
contributor
);
Harker, Patrick T.
(
contributor
); …
-
2003
-
[Elektronische Ressource], rev
Persistent link: https://www.econbiz.de/10001754479
Saved in:
1
2
3
4
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
