Kautonen, Mika; Daniels, Peter; Monnoyer, Marie-Christine - In: The Service Industries Journal 29 (2008) 4, pp. 401-405
This is an introduction to the special issue on service competitiveness and cohesion, based on the outcomes of the XVII RESER Conference in Tampere, Finland, 13--15 September 2007. It shows the rich diversity of research across Europe and the rest of the world but more importantly, such research...