Cain, Daylian M.; Loewenstein, George; Moore, Don A. - In: Journal of Consumer Research 37 (2011) 5, pp. 836-836
Disclosure is often proposed as a remedy for conflicts of interest, but it can backfire, hurting those whom it is intended to protect. Building on our prior research, we introduce a conceptual model of disclosure’s effects on advisors and advice recipients that helps to explain when and why it...