The concept of knowledge and knowledge management is not new. Researchers identified the practice of knowledge management as early as 4000 years ago. However, knowledge management systems (KMS), which involve the application of IT systems and other organizational resources to manage knowledge...

This paper studies the impact of management policies on the diffusion of data warehouse (DW) in a large commercial bank in Thailand. A system dynamics (SD)-based decision support system (DSS) is developed and analysed for this purpose. System dynamics was used as the modelling tool because of...