In March 2006 the Full Bench of the Industrial Relations Commission of New South Wales utilised that state?s equal remuneration principle to address the gender undervaluation of childcare work. In doing so the Full Bench explicitly rejected employer arguments that increased rates of pay for...

As knowledge-based economies emerge and develop there should be increasing interest in the knowledge work of individuals, groups or organisations. This issue prompted a review of recent research efforts to determine what the term ?knowledge work? means and how this term has been used. The review...

As the largest private sector employer of indigenous workers, employers within the retail industry have the opportunity to improve the employment prospects of indigenous Australians. Contemporary literature, in addition to statistical evidence, highlights the high unemployment rates among...

Since the mid 1980s, the Australian VET system has experienced significant reforms in terms of policies and regulatory frameworks, resulting in a system characterised by demand-side requirements that seek to cater to the needs of industry and employers. These reforms were instigated by a...

The introduction of traineeships within the Australian retail industry has resulted in an unprecedented formalisation of vocational education and training policies and practices for retail organisations. Through changes to public policy and legislation, a system of nationally recognised and...

This paper reports on a study into student perceptions of a Socratic approach to teaching business ethics. The paper lays out a criticalist proposition that there is a discourse of ?ethics-in-business? in which ethics are, pragmatically, subsumed by a more strategic economics focus to business...

Hotel management is characterised by a fast pace, diversity of tasks and people, with a specific focus on service quality delivery. (Eddystone & Nebel 1991). Major contributors in the effort to provide quality service to hotel customers are the managers and supervisors of hotels. These middle...

This paper develops a conceptual framework to examine the factors impacting on the adoption of Radio Frequency Identification (RFID) and its impact on retail supply chain performance. RFID has been applied successfully in closed systems for some time. However, recent technology improvements and...

This paper shares experiences from action research carried out by the author in an SME business setting where collaboration is becoming a strategic necessity. Many industry participants are interested in entering a collaboration, but are concerned about issues of trust, particularly where a new...

According to the Howard government and some 'small business' organisations, the changes made to Australian industrial relations arrangements by the 2005 'Work Choices' Act will be of particular importance to small and medium sized establishments (SMEs). Specifically, the dilution of the...