Purpose: The purpose of this paper is to investigate the relationship between the repurchase intention of a customer and his/her perception of various aspects of an e-tailer’s product return process, such as leniency, fairness and quality of the return process. Design/methodology/approach:...

Quantifying current greenhouse emissions and anticipating their future evolution is an important analytical input to policymaking. However, accurate emissions monitoring and reporting are not simple, and processes are still being improved globally. Predicting the future yet more challenging;...

As the worlds largest economy, the United States is also the largest consumer of fossil energy sources and the largest per capita emitter of greenhouse gases. Although the climate and energy policies adopted over the past decade have been insufficient to reverse continued emissions growth, a...

As the worlds largest economy, the United States is also the largest consumer of fossil energy sources and the largest per capita emitter of greenhouse gases. Although the climate and energy policies adopted over the past decade have been insufficient to reverse continued emissions growth, a...