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Tenure dependence in consumer-firm relationships : an empirical analysis of consumer departures from automobile insurance firms
Israel, Mark - In: The Rand journal of economics 36 (2005) 1, pp. 165-192
Persistent link: https://www.econbiz.de/10003002626
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Tenure dependence in consumer-firm relationships : an empirical analysis of consumer departures from automobile insurance firms
Israel, Mark (contributor) - 2003 - [Elektronische Ressource]
Persistent link: https://www.econbiz.de/10002185058