"This paper deals with the strategic reorientation concerning the instruments of active labor market policy in Germany which came into force at January 1st 2009. The main objective of this reform was to streamline the portfolio of existing instruments and make it more transparent and clearly...

"This article deals with the role of caseworkers in Germany's Federal Employment Agency ('Bundesagentur für Arbeit') in the process of implementing administrative reforms. We argue that a successful outcome of reforms depends heavily on how caseworkers understand and interpret innovations. Our...

In spite of extensive regulations, Germany’s job offices and their caseworkers have substantial discretion in implementing labor market policies. Based on the analysis of combined survey and administrative data, this study compares the effectiveness of different strategies aimed at...

"This article deals with the role of caseworkers in Germany's Federal Employment Agency ('Bundesagentur für Arbeit') in the process of implementing administrative reforms. We argue that a successful outcome of reforms depends heavily on how caseworkers understand and interpret innovations. Our...