Purpose: The purpose of this paper is to support the management of organizational knowledge retention through a multi-criteria decision aiding–constructivist model. Design/methodology/approach: This exploratory and descriptive case study presents a decision support model guided by the...

This article describes the use of the constructivist multicriteria decision aid (MCDA-C) model as an intervention instrument, using a case study of a fertilizer industry located at a Brazilian maritime port terminal, with the goal of developing a customized performance evaluation model to help...