This article describes a case study undertaken as part of a wider project concerning the emergence of collaborative customer-supplier relationships in the United Kingdom, and looks at the Rover Group automobile manufacturer and component supplier TRW. It illustrates how effective integration at...

This study uses data from a questionnaire survey of UK firms to examine the ways in which benefits and costs are divided in buyer-supplier relationships. These results are analyzed in the light of Burnes and New's (1996) framework for considering supply chain improvement. The results indicate...