Across Europe, policymakers and market forces are striving to deploy next generation access (NGA) networks and ensure ubiquitous access to superfast broadband services. Due to scale economies and sunk costs, the roll-out of NGA is expected to be profitable only for large-scale providers and in...

In this paper, we demonstrate that there is more to consumer experience than just broadband access speed. We identify and describe a complex and dynamic set of interactions that occur between different factors that collectively determine consumer experience. We suggest that the relationship...

In recent years across Europe, mobile operators have made a number of attempts to consolidate. Consolidation, whether it is successful or not, inevitably focuses on the number of mobile network operators present in a market. Largely overlooked in the discussion of how many mobile network...

There is growing awareness amongst policy makers, scholars and practitioners that the Information and Communication Technology (ICT) sector plays an important role in a country's economy and welfare. The ICT sector relies on highly performing technical infrastructures but also needs skilled...

Although digitisation offers multiple opportunities for rural areas, they still lag behind cities in terms of access and adoption of Internet-based services. This divide is the result of multiple market failures in both the demand and supply of broadband access, which have been addressed through...

The UK economy is unbalanced, with the country's economic activity being dominated by London and the south-east of England. To address this imbalance, governments have initiated a series of initiatives aimed at creating a "Northern Powerhouse" that will realise the north of England's economic...