Across Europe, policymakers and market forces are striving to deploy next generation access (NGA) networks and ensure ubiquitous access to superfast broadband services. Due to scale economies and sunk costs, the roll-out of NGA is expected to be profitable only for large-scale providers and in...

The Internet-of-things (IoT) has been heralded as the third industrial revolution combining disruptive technological change and a radical restructuring of the traditional ICT ecosystem. Technological diversification allows companies in the information and communication technology (ICT)...

In this paper, we demonstrate that there is more to consumer experience than just broadband access speed. We identify and describe a complex and dynamic set of interactions that occur between different factors that collectively determine consumer experience. We suggest that the relationship...

Since it emerged at the start of the decade, the ecosystem model of Martin Fransman (Fransman, 2010) has been widely applied to understand innovative processes within the information and communication technology (ICT) sector - see, for example, Binsfeld, Whalley, & Pugalis (2017b). The framework...

EU broadband policy has been described as an example of multi-level governance (MLG) involving manifold actors across different sectors and levels of government. Whereas the extant literature has largely explored the interaction among public and private players and between national and...

The European Commission has recently sought to substantially revise how it regulates the telecommunication industry, with a key goal being to incentivise investment in high-speed broadband networks. Ambitious goals have been set regarding the availability and quality of broadband across the...

Although digitisation offers multiple opportunities for rural areas, they still lag behind cities in terms of access and adoption of Internet-based services. This divide is the result of multiple market failures in both the demand and supply of broadband access, which have been addressed through...

The UK economy is unbalanced, with the country's economic activity being dominated by London and the south-east of England. To address this imbalance, governments have initiated a series of initiatives aimed at creating a 'Northern Powerhouse' that will realise the north of England's economic...

The issue of disruptive operators has recently gained interest among researchers and regulators. From a regulator's perspective, disruptive operators can increase competitive rivalry in markets dominated by a handful of large companies, thus allowing consumers to obtain more benefits in terms of...

The telecommunications industry is undergoing a radical transformation, creating exciting new opportunities and new challenges for infrastructure and service providers. The established value chain is increasingly being deconstructed, with the entry of powerful new players and radical...