We investigate coordination strategies in the remote delivery of business services (i.e. Business Process Offshoring). We analyze 126 surveys of offshored processes to understand both the sources of difficulty in the remote delivery of services as well as how organizations overcome these...

We investigate coordination strategies in the remote delivery of business services (i.e. Business Process Offshoring). We analyze 126 surveys of offshored processes to understand both the sources of difficulty in the remote delivery of services as well as how organizations overcome these...

Existing research suggests that in acquisitions of small technology based firms by large established firms, post merger integration both enables and hinders acquirer's efforts to leverage the technology of acquired firms. This apparent paradox can be resolved once we account for the...