Narrow search
Showing 1 - 5 of 5
Cover Image
The revitalization of the CWA : integrating collective bargaining, political action, and organizing
Katz, Harry Charles; Batt, Rosemary L.; Keefe, Jeffrey H. - In: ILR review : the journal of work and policy 56 (2002/03) 4, pp. 573-589
Persistent link: https://www.econbiz.de/10001776840
Cover Image
Explaining wage inequality in telecommunications services : customer segmentation, human resource practices, and union decline
Batt, Rosemary L. - In: ILR review : the journal of work and policy 54 (2000/01) 2, pp. 425-449
Persistent link: https://www.econbiz.de/10001578484
Cover Image
Work organization, technology, and performance in customer service and sales
Batt, Rosemary L. - In: ILR review : the journal of work and policy 52 (1999) 4, pp. 539-564
Persistent link: https://www.econbiz.de/10001622246
Cover Image
Employee voice, human resource practices, and quit rates : evidence from the telecommunications industry
Batt, Rosemary L.; Colvin, Alexander James; Keefe, Jeffrey - In: ILR review : the journal of work and policy 55 (2001/02) 4, pp. 573-594
Persistent link: https://www.econbiz.de/10001692593
Cover Image
The economic pay-offs to informal training : evidence from routine service work
Liu, Xiangmin; Batt, Rosemary L. - In: ILR review : the journal of work and policy 61 (2007/08) 1, pp. 75-89
Persistent link: https://www.econbiz.de/10003585821