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Evaluating the Effects of Service Quality, Customer Satisfaction, and Service Value on Behavioral Intentions with Life Insurance Customers in India
Gera, Rajat; Mittal, Sanjiv; Batra, Dharminder Kumar; … - In: International Journal of Service Science, Management, … 8 (2017) 3, pp. 1-20
Indian Life services in India to determine the best fitting model. Most studies based on comprehensive models of service …
Persistent link: https://www.econbiz.de/10012048120
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Quality Evaluation of Health Care Establishment Utilizing Fuzzy AHP
Azam, Mohammad; Qureshi, Mohamed Rafik Noor Mohamed; … - In: International Journal of Service Science, Management, … 8 (2017) 4, pp. 83-120
from northern cities of India have been studied. An Integrated Quality Model designed for HCE (Azam et al., 2012a, 2012b …
Persistent link: https://www.econbiz.de/10012048131