The paper examines the results of a job satisfaction survey of employees of the Police Service in Slovenia, whereby the data from surveys conducted in 2002, 2009 and 2012 are compared and analysed. In the framework of the targeted research project entitled ‘The establishment of a system for...

In recent decades, public sector organizations in Slovenia and across the European Union have been placing ever more emphasis on the quality and excellence of their operations. For this purpose, they use different management tools and/or excellence models such as the EFQM model (European...