"The literature about postsecondary education in British Columbia has largely focused on public colleges and universities, while paying less attention to vocational colleges, apprenticeship, continuing education, and private institutions. Robert Cowin addresses that gap. He provides a...

This study proposes an efficient service delivery system using a blueprinting approach to service innovation in private educational institutions. This case study presents a flow chart based on administration blueprinting of a private preparatory school for college entrance examination, located...