"This book examines the various myriads of technical and organizational elements that impact services management, business management, risk management, and customer relationship management, and offers research to aid the successful implementation of associated supportive technologies"--Provided...

1. Web-enabled technologies assessment and management / Mehdi Khosrow-pour, Nancy Herman -- 2. Developing applications for the web / Nancy Russo -- 3. Planning for effectiveness web-based commerce application development / Ming-te Lu, W. Yeung -- 4. Managing web technologies acquisition,...

With such easy access to the Internet and the opportunity for organizations to reach other organizations and individuals around the world faster and more efficiently, modern organizations are rapidly becoming a part of the virtual community. This book presents a comprehensive collection of...

"This book demonstrates how to implement e-management and competency models in companies, offering perspectives on the impact of integrated e-human resource policies and provides recommendations for addressing the shift from traditional human resource policies to new perspectives"--Provided by...

"This book is a pivotal reference source that discusses the current trends, technologies, and ethics associated with knowledge management. Featuring comprehensive coverage on a spectrum of topics, such as leadership roles in knowledge sharing, knowledge governance, electronic resources for...

Cases on Information Technology Planning, Design and Implementation brings together a variety of real-life experiences showing how other companies and organizations have successfully, or not so successfully, planned, designed, and implemented different applications using information technology....

This book covers issues, developments, and influences in technologies and their impact on modern global socioeconomics, including e-commerce, e-services, outsourcing applications, and consumer resources management.

The pervasive use of technology in business organizations has created a critical dependency on IT that calls for a specific focus on IT governance. This book presents insight gained through literature reviews and case studies to provide practical guidance for organizations that want to start...

1. Developments in purchasing and supply chain management and logistics -- 2. Strategic purchasing management -- 3. Purchasing policy -- 4. Quality management and customer service -- 5. Supply chain management -- 6. Managing the supply chain function -- 7. Operating environments -- 8....