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~subject:"Lieferantenmanagement"
~person:"Mattmüller, Roland"
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Dienstleistungsmanagement in der Investitionsgüterindustrie : Services erfolgreich entwickeln, steuern und vertreiben
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Das dyadische Beziehungsmodell : von der Kundennähe über Kundenzufriedenheit zu Kundenloyalität?!
Mattmüller, Roland
;
Tunder, Ralph
;
Reitzle, Saskia
- In:
Dienstleistungsmanagement in der …
,
(pp. 124-138)
.
2008
Persistent link: https://www.econbiz.de/10003772217
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