Kajaria-Montag, Harshita; Freeman, Michael; Scholtes, Stefan - 2021
. The emergence of online providers accelerates this trend. We study the productivity implications of this reduction in care … over a period of 11 years. We find that continuity of care has a significant productivity benefit. On average, the time to … productivity benefit of care continuity is significantly larger for older patients, patients with multiple chronic conditions, and …