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Evidence in Management Research: Some Conceptual Issues
Phadtare, Milind T.; Bang, Vasant V. - In: International Journal of Knowledge-Based Organizations … 7 (2017) 1, pp. 64-77
conceptual issue related to reliability and validity. Statistical techniques generally try to decipher a pattern. But innovation …
Persistent link: https://www.econbiz.de/10012046157
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Burnout in a customer services environment / C. Campbell
Campbell, Charlene - 2003
The recent worldwide shift in focus from goods production to service provision in Westerncountries has resulted in the expansion of the service sector. The front-line worker hasbecome a central figure in the new workplace, forming an important link between thecompany and the customer. The nature...
Persistent link: https://www.econbiz.de/10009455933
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Organisational climate, organisational practices and service delivery in a local government / Kedisaletse Doreen Ross.
Ross, Kedisaletse Doreen - 2009
determine the reliability and validity of the OCQ, the HRPQ, andthe SSPPQ instruments, as well as to assess the relationship …
Persistent link: https://www.econbiz.de/10009455968
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The validation of two burnout measures in the South African earthmoving equipment industry / A.M. le Roux
Le Roux, Anleri Martha - 2004
The objectives of this study were to validate the Maslach Burnout Inventory - General Survey(MBI-GS) and the Oldenburg Burnout Inventory (OLBI), to determine the construct equivalenceand item bias of these instruments for employees in an earthmoving equipment industry in South&ca of different...
Persistent link: https://www.econbiz.de/10009456030
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Consumer perceptions of supermarket service quality : scale development, measurement and validation / Manilall Dhurup
Dhurup, Manilall - 2003
dimensions, namely reliability, atmospherics and policy. Continatory factor analysis was further undertaken in order to establish … the overall model fit in terms of the three dimensions. Empirical evidence suggests, that the reliability, atmospherics … and policy dimensions are all positively associated with consumers' perceptions of overall service quality. Reliability …
Persistent link: https://www.econbiz.de/10009456107
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Cognition and affect in consumer decision making: Conceptualization and validation of added constructs in modified instrument
Sofi, Shakeel Ahmad; Mir, Faizan Ashraf; Baba, Mubashir … - In: Future Business Journal 6 (2020) 1, pp. 1-20
evidence of scientific reliability and validity and nature of itemization in previous scales/papers has not been comprehensive … significantly tested the reliability and validity measures needed for impulsive buying scale that would largely facilitate different … convergent validity. Additionally, other reliability forms are on higher side which sustains the reliability of the scale. The …
Persistent link: https://www.econbiz.de/10012664338
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Career Adapt-Abilities Scale : Portugal Form ; psychometric properties and relationships to employment status
Duarte, M. Eduarda; Soares, M. C.; Fraga, S.; Rafael, M.; … - In: Journal of vocational behavior 80 (2012) 3, pp. 725-729
Persistent link: https://www.econbiz.de/10009558138
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Measuring work styles : towards an understanding of the dynamic components of the theory of work adjustment
Bayl-Smith, Piers H.; Griffin, Barbara - In: Journal of vocational behavior 90 (2015), pp. 132-144
Persistent link: https://www.econbiz.de/10011400939
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Approach to validation and evaluation in qualitative studies of management accounting
Kihn, Lili-Anne; Ihantola, Eeva-Mari - In: Qualitative research in accounting & management : QRAM 12 (2015) 3, pp. 230-255
Persistent link: https://www.econbiz.de/10011338091
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Appropriate use of single-item measures is here to stay
Bergkvist, Lars - In: Marketing letters : a journal of research in marketing 26 (2015) 3, pp. 245-255
Persistent link: https://www.econbiz.de/10011312240