FIORIO, Carlo Vittorio; FLORIO, Massimo - Dipartimento di Economia, Management e Metodi … - 2008
The research question addressed by this paper is a simple one: are European consumers happy with the electricity supply … services after two decades of reforms? We focus on self-assessed consumers’ satisfaction with electricity prices as reported in …’ satisfaction and the complete reform package made of privatisation, vertical disintegration and liberalisation. These results …