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Klingenberg, Beate - 2000

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"Choose to be optimistic, it feels better?" : evidence of optimism on employment utility

Dawson, Christopher; Hinks, Timothy; Veliziotis, Michail - In: Bulletin of economic research 69 (2017) 4, pp. 428-436

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The mediating role of psychosocial benefits in the satisfaction formation process

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The mediating role of psychosocial benefits in the satisfaction formation process

Prevo, Olaf; Leunisse, Patrick; Roest, Henk - 1999

In this paper we investigate the mediating role of psychosocial benefits in the customersatisfaction/dissatisfaction formation process. Most research on this subject deals with thecausality direction of psychosocial benefits and satisfaction, sometimes preceded by anoverall functional benefit...

Persistent link: https://www.econbiz.de/10011300554