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E-commerce
37
Electronic Commerce
37
Dienstleistungsqualität
12
Service quality
12
Beziehungsmarketing
11
Online retailing
11
Online-Handel
11
Relationship marketing
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Consumer behaviour
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Huang, Leo
2
Kim, Jung-Hwan
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Apetrei, Andreea
1
Archer-Brown, Chris
1
Barrera, Ramón Barrera
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Barrutia, José M.
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Berenguer Contrí, Gloria
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Chu, Hsunchi
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Daniele, Roberto
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The service industries journal
SpringerLink / Bücher
246
Journal of retailing and consumer services
202
Electronic commerce research
177
Journal of business research : JBR
142
Information systems and e-business management : ISeB
119
International journal of business information systems : IJBIS
100
Journal of internet commerce
100
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
99
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
98
International journal of electronic business
97
Springer eBook Collection
91
Industrial marketing management : the international journal for industrial and high-tech firms
90
International journal of e-business research : an official publication of the Information Resources Management Association
89
International journal of production economics
89
Information systems research : ISR
87
European journal of operational research : EJOR
85
Management science : journal of the Institute for Operations Research and the Management Sciences
85
Electronic commerce research and applications
75
Electronic markets : the international journal on networked business
75
Annual series / Foreign Office : pres. to the both Houses of Parliament by command of His Majesty
74
International journal of electronic marketing and retailing : IJEMR
74
Technological forecasting & social change : an international journal
74
Premier reference source
73
Journal of electronic commerce research : JECR
69
International journal of electronic commerce : IJEC
66
Transportation research / E : an international journal
63
Electronic markets : EM ; the international journal of electronic commerce and business media
62
NBER working paper series
62
Journal of management information systems : JMIS
59
International journal of production research
56
Springer eBook Collection / Business and Economics
53
Gabler Edition Wissenschaft
52
International journal of electronic customer relationship management : IJECRM
51
International journal of internet marketing and advertising : IJIMA
48
Telecommunications policy : the international journal of digital economy, data sciences and new media
48
International journal of networking and virtual organisations : IJNVO
46
Journal of retailing
45
NBER Working Paper
42
European research studies
41
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
41
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ECONIS (ZBW)
37
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1
E-service innovation : combining directed and practice-based approaches
Di Guardo, Maria Chiara
;
Cabiddu, Francesca
- In:
The service industries journal
35
(
2015
)
1/2
,
pp. 81-95
Persistent link: https://www.econbiz.de/10010491803
Saved in:
2
E-commerce entrepreneurship as a national priority : the case of Thailand
Sukasame, Nittana
;
Sebora, Terrence Clifford
; …
- In:
The service industries journal
28
(
2008
)
7/8
,
pp. 989-1001
Persistent link: https://www.econbiz.de/10003793047
Saved in:
3
Bed and breakfast industry adopting e-commerce strategies in e-service
Huang, Leo
- In:
The service industries journal
28
(
2008
)
5/6
,
pp. 633-648
Persistent link: https://www.econbiz.de/10003775763
Saved in:
4
Does online relationship marketing enhance customer retention and cross-buying?
Liang, Chiung-ju
;
Chen, Hui-ju
;
Wang, Wen-hung
- In:
The service industries journal
28
(
2008
)
5/6
,
pp. 769-787
Persistent link: https://www.econbiz.de/10003775776
Saved in:
5
E-customer service capability and value creation
Eng, Teck Yong
- In:
The service industries journal
28
(
2008
)
9/10
,
pp. 1293-1306
Persistent link: https://www.econbiz.de/10003802383
Saved in:
6
Measuring user perceived service quality of online auction sites
Liu, Chung-tzer
;
Guo, Yi Maggie
;
Hsieh, Tzong-yin
- In:
The service industries journal
30
(
2010
)
7/8
,
pp. 1177-1197
Persistent link: https://www.econbiz.de/10003996855
Saved in:
7
Who are the online grocers?
Hui, Tak-kee
;
Wan, David
- In:
The service industries journal
29
(
2009
)
11/12
,
pp. 1479-1489
Persistent link: https://www.econbiz.de/10003927777
Saved in:
8
E-service quality : an internatial, multichannel and pure service perspective
Barrutia, José M.
;
Charterina, Jon
;
Gilsanz, Ainhize
- In:
The service industries journal
29
(
2009
)
11/12
,
pp. 1707-1721
Persistent link: https://www.econbiz.de/10003928663
Saved in:
9
Demographics, psychographics, price searching and recall in retail shopping
Tsai, Dungchun
;
Lee, Hsiao-ching
- In:
The service industries journal
29
(
2009
)
9/10
,
pp. 1243-1259
Persistent link: https://www.econbiz.de/10003914869
Saved in:
10
E-service quality and Web 2.0 : expanding quality models to include customer participation and inter-customer support
Sigala, Marianna
- In:
The service industries journal
29
(
2009
)
9/10
,
pp. 1341-1358
Persistent link: https://www.econbiz.de/10003914911
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