Narrow search
Showing 1 - 10 of 408
Cover Image
TQM implementation through ISO 9001 : findings from Chinese construction firms in Nigeria
Babatunde, Yomi; Pheng, Low Sui - In: The TQM journal : the international review of … 27 (2015) 6, pp. 671-682
Persistent link: https://www.econbiz.de/10011507218
Cover Image
The implementation of Lean Six Sigma concept at national bank of Kenya-operation division
Ndaita, Paul Mumo; Gachie, Thomas; Kiveu, Christopher W. - In: The TQM journal : the international review of … 27 (2015) 6, pp. 683-690
Persistent link: https://www.econbiz.de/10011507230
Cover Image
Achieving quality in printing : some determining factors in the printing industry in Ghana
Graham, Nicholas Kingsley; Owusu, Isaac; Kiveu, … - In: The TQM journal : the international review of … 27 (2015) 6, pp. 691-704
Persistent link: https://www.econbiz.de/10011507239
Cover Image
Mystery shoppers : an evaluation of their use in monitoring performance
Douglas, Jacqueline - In: The TQM journal : the international review of … 27 (2015) 6, pp. 705-715
Persistent link: https://www.econbiz.de/10011507263
Cover Image
An analysis of total quality management (TQM) practices in Zambian secondary schools : a survey of Lusaka district
Nawelwa, Joyce; Sichinsambwe, Chanda; Mwanza, Bupe Getrude - In: The TQM journal : the international review of … 27 (2015) 6, pp. 716-731
Persistent link: https://www.econbiz.de/10011507273
Cover Image
Travel agencies' perception of ISO 9001 certification
Mak, Barry - In: The TQM journal : the international review of … 27 (2015) 6, pp. 741-751
Persistent link: https://www.econbiz.de/10011507293
Cover Image
The impact of ISO 9001 implementation on organizational performance in Kenya
Ochieng, Jacqueline; Muturi, David; Njihia, Samuel N. - In: The TQM journal : the international review of … 27 (2015) 6, pp. 761-771
Persistent link: https://www.econbiz.de/10011507325
Cover Image
Lean Six Sigma implementation in East Africa : findings from a pilot study
Douglas, Alexander; Douglas, Jacqueline; Ochieng, Jacqueline - In: The TQM journal : the international review of … 27 (2015) 6, pp. 772-780
Persistent link: https://www.econbiz.de/10011507328
Cover Image
An evaluation of the quality of management information systems used by SACCOs in Kenya
Moturi, Christopher; Mbiwa, Prester - In: The TQM journal : the international review of … 27 (2015) 6, pp. 798-813
Persistent link: https://www.econbiz.de/10011507341
Cover Image
Effect of TQM principles on performance of Indian SMEs : the case of automotive supply chain
Sinha, Neena; Garg, Ajay K.; Dhall, Neelam - In: The TQM journal : the international review of … 28 (2016) 3, pp. 338-359
Persistent link: https://www.econbiz.de/10011508185