Borders in Service traces the intersection of service labour and national identity across global call centres in seven countries: El Salvador, Guatemala, Guyana, Mauritius, Morocco, the Philippines, and the US-Mexico border. While most studies on offshore call centres have focused on India, this...

Cover -- Title Page -- Copyright Page -- Contents -- Illustrations -- Acknowledgments -- Introduction -- 1. Enactments of Nationhood in Transnational Call Centres -- Part 1. Call Centres as Building Blocks for Narratives of the Nation State -- 2. "El Salvador Works": The Creation and Negotiation...