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Approaching error-free customer satisfaction through process change and feedback systems
Berglund, Kristin M.; Ludwig, Timothy D. - In: Journal of organizational behavior management 29 (2009) 1, pp. 19-46
Persistent link: https://www.econbiz.de/10003830389
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Knowledge transfer and performance in Danish-Ghanaian strategic alliances
Narteh, Bedman - In: International journal of knowledge management studies : … 4 (2010) 2, pp. 198-215
Persistent link: https://www.econbiz.de/10003944698
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Filling knowledge gaps : knowledge sharing across inter-firm boundaries and occupational communities
Haider, Sajjad; Mariotti, Francesca - In: International journal of knowledge management studies : … 4 (2010) 1, pp. 1-17
Persistent link: https://www.econbiz.de/10003901727
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The effects of evaluating video examples of staffs' own versus others' performance on discrete-trial training skills in a human service setting
Williams, W. Larry; Gallinat, Julianne - In: Journal of organizational behavior management 31 (2011) 2, pp. 97-116
Persistent link: https://www.econbiz.de/10009266763