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Retaining hotel employees as internal customers : effect of organizational commitment on attitudinal and behavioral loyalty of employees
Yao, Tang; Qiu, Qi; Wei, Yigang - In: International journal of hospitality management 76 (2019) 1, pp. 1-8
Persistent link: https://www.econbiz.de/10011981825
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Factors affecting hotel employees' attrition and turnover : application of pull-push-mooring framework
Haldorai, Kavitha; Kim, Woo Gon; Pillai, Souji Gopalakrishna - In: International journal of hospitality management 83 (2019), pp. 46-55
Persistent link: https://www.econbiz.de/10012121960
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Employees' use of mobile devices and their perceived outcomes in the workplace : a case of luxury hotel
Jeong, Miyoung; Lee, Minwoo; Nagesvaran, Balendra - In: International journal of hospitality management 57 (2016), pp. 40-51
Persistent link: https://www.econbiz.de/10011581230
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Drivers of work engagement : an examination of core self-evaluations and psychological climate among hotel employees
Lee, JungHoon; Ok, Chihyung - In: International journal of hospitality management 44 (2015), pp. 84-98
Persistent link: https://www.econbiz.de/10010501233
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Moderating role of hotel employees' gender and job position on the relationship between emotional intelligence and emotional labor
Jung, Hyo Sun; Yoon, Hye Hyun - In: International journal of hospitality management 43 (2014), pp. 47-52
Persistent link: https://www.econbiz.de/10010427934
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Drivers of hotel employee's voice behavior : a moderated mediation model
Lu, Allan Cheng Chieh; Lu, Lu - In: International journal of hospitality management 85 (2020), pp. 1-9
Persistent link: https://www.econbiz.de/10012241358
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Job insecurity, work engagement and their effects on hotel employees’ non-green and nonattendance behaviors
Karatepe, Osman M.; Rezapouraghdam, Hamed; Hassannia, … - In: International journal of hospitality management 87 (2020), pp. 1-12
Persistent link: https://www.econbiz.de/10012241742
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Gazing at hotel guests : deconstructing elements of the host-gaze
Yick, Melissa Yan Yee; Köseoglu, Mehmet Ali; King, Brian - In: International journal of hospitality management 87 (2020), pp. 1-9
Persistent link: https://www.econbiz.de/10012241841
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Development and validation of standard hotel corporate social responsibility (CSR) scale from the employee perspective
Wong, Antony King Fung; Kim, Seongseop - In: International journal of hospitality management 87 (2020), pp. 1-9
Persistent link: https://www.econbiz.de/10012241855
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An examination of the progressive effects of hotel frontline employees' brand perceptions on desirable service outcomes
Kim, Seongseop; Kim, Peter Beomcheol; Kim, Seontaik; … - In: International journal of hospitality management 84 (2020), pp. 1-9
Persistent link: https://www.econbiz.de/10012146201