Improving the competitiveness of the UK economyis a national priority. Recent studies – the PorterReport1 and the Department of Trade and Industry(DTI) Innovation Review2 show that the UKlags behind its major competitors in terms ofproductivity. There is a growing consensus thatclosing the...

Facing unprecedented challenges and opportunities ahead in the knowledge economy, managing knowledge has been a priority for many organisations. Knowledge Management (KM) emerges and has quickly gained weight in research both from information systems perspective and management sciences. An amply...