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We conducted a controlled field experiment on eBay and examined to what extent both social and competitive laboratory behavior is robust to institutionally complex real world markets with experienced traders, who selected themselves into these markets. EBay's natural trading system provides...
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Many Internet markets rely on feedback systems', essentially social networks of reputation, to facilitate trust and … market encounters are one-shot) most frequently enhances trust and trustworthiness, and always increases total gains … each other) in promoting trust and trustworthiness if the market is sufficiently competitive. We conclude that, overall …
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efficiency, it also exhibits a kind of public goods problem in that, unlike in the partners market, the benefits of trust and …
Persistent link: https://www.econbiz.de/10009204411
Feedback withdrawal mechanisms in online markets aim to facilitate the resolution of conflicts during transactions. Yet, frequently used online feedback withdrawal rules are flawed and may backfire by inviting strategic transaction and feedback behavior. Our laboratory experiment shows how a...
Persistent link: https://www.econbiz.de/10012603351
Reciprocal feedback distorts the production and content of reputation information, hampering trust and trade efficiency … changes in the way feedback information flows through the system, leading to more accurate reputation information, more trust …
Persistent link: https://www.econbiz.de/10005004031
Many Internet markets rely on ‘feedback systems’, essentially social networks of reputation, to facilitate trust and … market encounters are one-shot) most frequently enhances trust and trustworthiness, and always increases total gains … each other) in promoting trust and trustworthiness if the market is sufficiently competitive. We conclude that, overall …
Persistent link: https://www.econbiz.de/10005766257