"This book provides evidence-based insights into the management and contribution of IT in organizations, to offer practical advice & solutions, models and tools that are instrumental in getting business value from IT"--Provided by publisher.

"This book is a compilation of chapters on government Enterprise architecture with the intention of informing professionals with different levels of enterprise architecture knowledge"--Provided by publisher.

IT practitioners in government and computer science programs represent a significant population of professionals constantly attempting to obtain information on the latest research in public management, digital government, and other governmental information management subject matter. Case Studies...

"This book is based on the premise that it is difficult, if not impossible, to manage a modern business or public organization without at least some knowledge of the planning, use, control and benefits of information technology"--Provided by publisher.

"This book provides an in-depth view into the critical contribution of IT service management to IT governance, and the strategic and tactical value provided by effective service management"--Provided by publisher.

"Governments around the world are now placing increasing importance upon the success of small business entrepreneurs and are providing increased resources to support this emphasis. The simple fact that organizations and society are relying heavily on virtual technologies for communication and...

"This book emphasizes how organizations enable both businesses and IT people to execute their responsibilities in support of business/IT alignment and the creation of business value from IT enabled corporation investments"--Provided by publisher.

"This book provides the basic vocabulary and managerial framework for managing strategically the IT workforce at the firm level. It also informs managers what tools and services are available to assess the skill levels of their IT workforce and job candidates. Finally, it gives different...

1. The panorama of information systems quality / Evan Duggan, Han Reichgelt -- 2. An overview of software quality concepts and management issues / Alain April, Claude Laporte -- 3. The different views of software quality / Bernard Wong -- 4. Making real progress with the requirements defects...

This book presents a comprehensive collection of quality of service mechanisms for various access technologies and introduces existing and traditional approaches to traffic management for wireless technologies. With expert international contributions, this critical mass of knowledge covers both...