Grytz, Raphael; Krohn-Grimberghe, Artus - In: International Journal of Systems and Service-Oriented … 7 (2017) 2, pp. 40-57
Quantifying and designing the cost pool generated by Business Intelligence and Analytics (BI&A) would improve cost transparency and invoicing processes, allowing a fairer, more exact allocation of costs to service consumers. Yet there is still no method for determining BI&A costs to provide a...