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The role of strategic planning in the performance of small professional service firms: a research note

French, Steven NJ; Kelly, Stephen J - 2004

Using a sample of small, regional professional service firms, this paper investigates relationships between firm performance and aspects of strategic planning. Constructs measuring vision, mission, latent abilities, competitor orientation and market orientation are identified using exploratory...

Persistent link: https://www.econbiz.de/10009475200

Perceived environmental uncertainty's effect on commitment in business-to-business channels

Harrison, Jennifer L; Kelly, Stephen J - 2010

primary theoretical implications are that commitment in business-to-business channels is evidently affected by PEU, suggesting …

Persistent link: https://www.econbiz.de/10009475209

A comparison of market entry strategies adopted by Information and Communication Technology (ICT) firms from major and emerging software exporting nations

Kelly, Stephen J; Harrison, Jennifer L - 2009

This study examines the market entry practices of Australian and Pakistani Information and Communication Technology (ICT) firms and the proposition that Local Software Economy (LSE) maturity affects the selection of market entry practices. The question is significant as it is focused on an...

Persistent link: https://www.econbiz.de/10009475210

The function and character of relationship benefits: transferring capabilities and resources to the small firm

Kelly, Stephen J - 2007

Purpose – This paper aims to critique the foundations of the relationship benefits concept and develop a theoretical model that is tested and validated.Design/methodology/approach – A series of exploratory in-depth interviews were initially conducted and the results considered against extant...

Persistent link: https://www.econbiz.de/10009475211

Measuring attitudinal commitment in business-to-business channels

Kelly, Stephen J - 2004

- and three-component models of commitment are examined within a business-to-business context. The results indicate that the …

Persistent link: https://www.econbiz.de/10009475212

Human resource development and 'casualisation' in hotels and resorts in Eastern Australia: getting the best to the customer?

Cairncross, Grant; Kelly, Stephen J - 2008

This paper provides an analysis of human resource development and knowledge capital management relations practices used by hotels and resorts in 2007. The study examined the employment instruments used, methods of employee recruitment, selection, staff turnover trends, remuneration policies,...

Persistent link: https://www.econbiz.de/10009475213

The role of strategic planning in the performance of small, professional service firms: a research note

French, Steven NJ; Kelly, Stephen J; Harrison, Jennifer L - 2004

Persistent link: https://www.econbiz.de/10009475243

Your EQ Skills: Got What it Takes?

Akers, Michael - 2003

Your EQ skills: got what it takes? So you thought the CPA exam was your last test? Read on.Question: Is success in life and career determined primarily by rational intelligence (the IQ or intelligence quotient) or emotional intelligence (the EQ or emotional quotient)? In other words, what's more...

Persistent link: https://www.econbiz.de/10009484444

Boards Of Advisors In Small Businesses: An Empirical Profile Of Their Composition And Use

Akers, Michael; Giacomino, Don - 2004

there is very limited use of Boards of Advisors in small businesses and that many small business managers are not aware of … the concept of a Board of Advisors. However, those small business managers (97%) that use a Board of Advisors characterize … board members were male (67%), active in business (90%), have managerial/strategy or law (52%) and are not compensated (53%). …

Persistent link: https://www.econbiz.de/10009484445

Earnings Quality: It's Time to Measure and Report

Gissel, Jodi; Giacomino, Don; Akers, Michael - 2005

Earning's quality is an important aspect of evaluating an entity's financial health, yet investors, creditors, and other financial statement users often overlook it. Earnings quality refers to the ability of reported earnings to reflect the company's true earnings, as well as the usefulness of...

Persistent link: https://www.econbiz.de/10009484459