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Value co-creation between SME suppliers and large customers in the UK organic food sector.

Ngugi, Isaac K. - 2010

is increasing interest to understand the process of how value is co-created through interaction in business relationships …-depth case studies (business relationships) drawn from the UK organic food sector. Theoretically, the investigation is grounded … development of business plans; co-evaluating processes and staff; and internships. The collaboration led to co-creation of …

Persistent link: https://www.econbiz.de/10009429726

Unemployment and life satisfaction: a non-linear adaptation process

Georgellis, Yannis; Gregoriou, Andros; Healy, Jerome; … - 2008

Purpose – The aim of this paper is to model the dynamic path of adjustment towards pre-unemployment levels of wellbeing for a group of full-time workers who experienced job loss. Design/methodology/approach – Based on data from the German Socio-economic Panel, a large-scale panel survey,...

Persistent link: https://www.econbiz.de/10009429728

Mapping Consumer Power: An integrative framework for marketing and consumer research

Denegri-Knott, Janice; Zwick, Detlev; Schroeder, Jonathan E. - 2006

Purpose – To help shape a more cohesive research program in marketing and consumer research, this paper presents a systematic effort to integrate current research on consumer empowerment with highly influential theories of power. A conceptual overview of power consisting of three dominant...

Persistent link: https://www.econbiz.de/10009429729

The social pedagogy of Wall Street: stock trading as political activism?

Zwick, Detlev; Denegri-Knott, Janice; Schroeder, Jonathan E. - 2007

In this paper, it is argued that the connectivity of the networked market permits market participants to perceive causal relationships between consumer behaviour and its effects on others. The thesis is put forward that the globally networked markets of the information age give birth to new...

Persistent link: https://www.econbiz.de/10009429730

Consumers behaving badly: deviation or innovation? Power struggles on the web

Denegri-Knott, Janice - 2006

This paper sets out to conceptually explore emerging communication patterns online and apparently deviant behaviours they can sustain within the scope of consumer-producer relationships as power struggles. In addition it seeks to advance a conceptualisation of the balancing of power between...

Persistent link: https://www.econbiz.de/10009429731

An exploratory study of the failure of online organisational communication

Molesworth, Mike; Denegri-Knott, Janice - 2004

In this paper two online activities are discussed that are becoming increasingly interesting to organisations because they suggest a potential change in the balance of power between producers and consumers. The activities are peer-to-peer (P2P) file-sharing and online groups. An analysis is...

Persistent link: https://www.econbiz.de/10009429733

An exploration of managerial issues in call centres

Armistead, Colin G.; Kiely, Julia; Prescott, Jean; … - 2002

This paper explores managerial issues in call centres through two intensive case studies in UK organisations, supplemented by interviews with five operations managers in other call centres. The research explores key issues from the perspective of managers, team leaders, and customer-service...

Persistent link: https://www.econbiz.de/10009429734

Relationship and Network Approach to Innovation and Capabilities Building in Small and Medium-Sized UK Organic Food and Drink Suppliers: A Literature Review

Ngugi, Isaac K.; Johnsen, Rhona E.; Erdelyi, Peter - 2008

Both business and consumer markets of food and drink are increasingly changing, concomitant with changing consumer … for the way firms in the food and drink industry conduct their business. Nevertheless, unlike large firms, small suppliers …

Persistent link: https://www.econbiz.de/10009429738

Wage policy and transition in Eastern Germany

Lange, Thomas; Pugh, G. - 1998

Wages in Eastern Germany have risen in excess of productivity growth. The usual argument is that this has been one of the main reasons for the unprecedented level of mass unemployment which has emerged in this decade. This paper argues, however, that the growth of wages, in combination with...

Persistent link: https://www.econbiz.de/10009429745

A Knowledge Management Case Study in Partnership and Relationship Impact: Towards a First Class Third Sector

Manville, Graham; Petford, Nick; Polkinghorne, Martyn - 2009

This paper presents the findings of a case based study that will explore the initial implementation of the Business …

Persistent link: https://www.econbiz.de/10009429754