In today’s business environment it is widely accepted that innovation is key to improving theeconomic performance of companies (Van der Panna et al. 2003) and for achieving andsustaining a competitive advantage in the market place.Based on the definition of radical innovation, a radical...

This study investigated whether the different home languages of employees of a large financial institution in the Western Cape had an influence of their perception of organisational structure and processes.The author conducted a series of interviews with management-level employees who speak...