The Internet has become the standard infrastructure for all kinds of communications. At the same time, the emergence of cloud computing and web services has significantly strengthened requirements for the Internet to display greater robustness to disruptions and higher flexibility to support...

Building upon the balanced scorecard framework, this article addresses three central issues of human resource (HR) measurement: (1) Do HR practices impact business results? (2) How can HR practices add value to business performance? (3) What HR measures can drive business performance? Using...

Current business conditions mandate greater competitive advantage from HR agendas and processes. To add greater competitive advantage, HR must contribute strategic value against criteria from customer and capital markets. HR can add strategic value either reactively or proactively. In its...

Multiattribute auctions support automated negotiation insettings where buyers and sellers have valuations for alternateconfigurations of a good, as defined by configurationattributes. Bidders express offers to buy or sell alternateconfigurations by specifying configuration-dependent reserve...

Strategic reasoning is part of our everyday lives: we negotiate prices, bid in auctions, write contracts, and play games. We choose actions in these scenarios based on our preferences, and our beliefs about preferences of the other participants. Game theory provides a rich mathematical framework...

In many Internet commerce applications buyers can easily achieve anonymity, limiting what a seller can learn about any buyer individually. However, because sellers need to keep a fixed web address, buyers can probe them repeatedly or pool their information about sellers with the information...

A methodology is presented with examples of the productivity, the staffing required, the resultant productivity, and costs that can be obtained for hospital units that are subject to random work demands such as laboratory, radiology, physical therapy, and nuclear medicine. The methodology...

Like any value-creating staff function, HR departments should operate as a business within a business. Others have focused on the strategy and direction of HR departments. This article examines the next evolution for how HR department organization structure can deliver value based on two...

Robustness has always been one of themost important requirements in the design of the Internet infrastructure. This dissertation takes two directions toward enhancing the robustness of today’s Internet interdomain routing. On one hand, we propose reactive techniques to identify the cause and...