This document investigates the possibilities of software entrepreneurship in developing economies, particularly Mexico, from an entrepreneur's perspective. It includes a broad analysis of the entrepreneurial environment in Mexico - venture capital, talent, regulation and market, in which it also...

This dissertation raises two questions: How do customers come to understand and use a technology? What is the influence of customers using a technology on industry evolution and competition? I use two historical cases to answer these questions. The first considers how insurance firms came to...

Much of the innovation literature focuses exclusively on product-oriented companies. While scholars have begun researching innovation in service companies, the field of service innovation remains undeveloped and relatively immature. This paper begins with a summary of the various differences...