Over the last few decades, we have seen an enormous evolution in the financial services industry driven by technology innovations. Indeed, we cannot imagine the current financial system without electronic fund transfers, ATMs, and Internet banking among many other innovative implementations. In...

This document investigates the possibilities of software entrepreneurship in developing economies, particularly Mexico, from an entrepreneur's perspective. It includes a broad analysis of the entrepreneurial environment in Mexico - venture capital, talent, regulation and market, in which it also...

This dissertation is composed of three essays. I look at the role of two different but critical factors in shaping entrepreneurial outcomes: individual level career history and the institutional context. My work spans two outcomes in particular: individual decisions to choose high-tech...

This dissertation raises two questions: How do customers come to understand and use a technology? What is the influence of customers using a technology on industry evolution and competition? I use two historical cases to answer these questions. The first considers how insurance firms came to...

Much of the innovation literature focuses exclusively on product-oriented companies. While scholars have begun researching innovation in service companies, the field of service innovation remains undeveloped and relatively immature. This paper begins with a summary of the various differences...